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30% OFF OCULUX SALE - LIMITED TIME ONLY

  • Free Next-Day Delivery*
  • Easy Returns
  • Authorised Resellers

FAQs

Pre-Delivery

ARE YOUR SUNGLASSES AUTHENTIC?

Yes, all our glasses are 100% authentic. Please feel free to check up on us at on this link 

WHAT IS YOUR RETURNS POLICY?

All shades come with a 30 day returns policy, if you’re not happy with your purchase you are more than welcome to return them. The collection of the return will be at no charge.

IS MY PERSONAL INFORMATION KEPT PRIVATE?

 Yes

IS PAYMENT SECURE?

Yes, we use PayFast one of RSA’s trusted payment gateway.

Post-Delivery

HAVE YOU RECEIVED MY RETURN?

Once your return is received by our office we will notify you via email. 

WILL I BE FULLY REFUNDED?

Yes

WHERE IS MY ORDER?

Once your order has been packed and ready for the courier to collect you will receive a mail with your waybill from MDS Collivery, they will also send you an update mail each step of the way. (If you don’t see the mail in your inbox, please check your junk mail)

DO YOU INSPECT PRODUCTS BEFORE THEY ARE SHIPPED?

All products are check and inspected. We don’t send out any product that is not in an immaculate condition.